Effective as of 2/15/2022
Introduction
Thank you for your interest in our dealership.
We respect the privacy of our users when they use our websites, mobile and
other online applications and products and services (collectively, the
"Sites"). By using the Sites, you consent to the use of your
information and information about you in accordance with this Privacy Policy
(this “Policy”).
This Policy applies to information collected
through the Sites and does not describe the collection, use and disclosure
practices of any of our corporate affiliates or third parties. For information
on the collection, use and disclosure practices of any other companies with
whom you are doing business, whether or not affiliated with our dealership,
please review their respective privacy policies.
Products and services offered by our
dealership are directed only to individuals who are citizens of the
United States of America (excluding unincorporated territories, Puerto Rico and
Guam), eighteen (18) years of age or older, and who have the capacity to enter
into a valid contract. If you are under eighteen (18), you should
not provide any personal information to us.
Information We Collect
Information may be gathered from the Sites by
us, our service providers, advertisers, sponsors and partners.
Information
You Provide. We may
collect information that you choose to provide on the Sites in a variety of
ways, such as when you use any interactive portions of the Sites or:
·
register
for one or more of our products or services (this information may include but
is not limited to your name, address, telephone number, and email address);
·
make
information available to us via social networking platforms, such as Facebook
or Twitter;
·
participate
in chats, web forums or other interactive sessions;
·
subscribe
to newsletters or provide feedback;
·
participate
in surveys, sweepstakes or other promotions;
·
order
or pay for products or services through our online services or in one of our dealerships,
such as name, billing address and payment card details (such as payment card
number, expiration date and security code);
·
apply
for financing at our dealerships or through our online services (such as social
security number, date of birth and salary information); or
·
test
drive a car, buy a car from one of our dealerships, have a car appraised or
sell a car to one of our stores (including but not limited to driver’s license
number and insurance information).
Automated
Information. Information
regarding your use of the Sites may be collected and/or aggregated through the
use of automated means. Information that is collected automatically may include
but is not limited to:
·
the IP
address, the type of browser and operating system used by the device you used
to access the Sites;
·
the date
and time you access the Sites and pages you visit, and if you linked from or to
another website, the address of that website;
·
email(s)
you open and links you click on within those email(s); and
·
your
ISP or mobile carrier, and the type of handheld, mobile or other device that
you used.
Data
Technologies. Various
technologies are used to automatically collect information, such as cookies,
local shared objects, and web beacons (generally referred to as "Data
Technologies"). "Cookies" are small identifiers sent from a web
server that are stored on your device for the purpose of identifying your
browser or storing information or settings in your browser. "Local shared
objects," sometimes known as Flash cookies, may be used to store your
preferences or display content based upon what you have viewed on various websites
to personalize your visit. A "web beacon," also known as an Internet
tag, pixel tag or clear GIF, links web pages to web servers and their cookies.
Anonymous advertising identifiers are increasingly being used on mobile devices
and otherwise in a manner similar to cookies. When we refer to Data
Technologies, we are including all current and similar future technologies.
One or more Data Technologies may be used on
the Sites and other websites not
affiliated with our dealership and mobile applications (that may not be the
Sites) by us, by another party on our behalf, or by third parties in accordance
with their privacy policies. Data Technologies may be used by us and others, on
our behalf and on their own behalf, to transmit information to you or about you
and connect information about you from different sources, websites, devices,
and mobile applications.
We may use a telephone number for customer
service related reasons. If you call us we may collect non-personally
identifiable information about the call (e.g. date, time, duration), as well as
personally identifiable information (e.g. your name, the number from which your
call originated).
Videos We may target and track the videos and other
content you access on the Sites. You consent to our tracking of your video
viewing through the Sites or third party social media as permitted by
applicable law.
Location
Information. When you
download or use the Sites, we may collect physical location information that is
sufficiently precise to allow us to locate a specific person or device
("Location Information"). We collect Location Information only with
your permission (e.g., such as when you consent to provide it to us by accessing
or downloading the Sites). We may use Location Information and provide it to
third parties to provide you with content and services that are relevant to a
particular location, such as advertising, search results, dealers in the area,
and directions. If you do not want us to use Location Information, you can
decline our initial invitation to provide that information, or opt out by
changing the location services settings on your mobile device. However, please
note that certain features may not function properly or at all as a result if
you opt out.
Publicly
Posted Information.
Information that you make available to us and others via social media networks,
forums, blogs, list serves, chat rooms or similar functionality is public
information that we or others may share or use in accordance with applicable
law. Please remember that, unless otherwise stated, any information that is
disclosed in these areas becomes public information and you should exercise
caution when deciding to disclose your personal information in these areas.
Combined
Information and Information from Other Sources. We may combine information that you provide
to us, directly or indirectly, through our affiliates and other sources, and
also with other information that is automatically collected. The combined
information may include information about your use of the Sites, your use of
other websites, devices and mobile applications and information from our
affiliates and other sources.
How We May Use the Information We Collect
We may use
information we collect for the following purposes:
·
for
everyday business purposes such as establishing and managing any account you
may have with us, providing products, services and information you request, and
providing customer support;
·
to
offer our products or services and/or the products or services of others to
you;
·
to
communicate about and administer your participation in special events,
programs, surveys, contests, sweepstakes and other offers or promotions;
·
to
provide values and/or offers for vehicles that you would like to sell or trade in;
·
to
enable you to interact with our dealership and others through various means,
such as through our message boards, blogs and social media;
·
to
evaluate and improve our business, including developing new products and
services and analyzing the effectiveness of products, services, applications
and websites;
·
to
diagnose and address technical and service problems;
·
to
perform data analyses, including market and consumer research, trend analysis,
demographic analysis and financial analysis;
·
to
deliver content (including advertising) correlating to your interests and
browsing and usage history, both within the Sites and on other websites and
applications;
·
to
comply with applicable legal requirements and our policies; and
·
to
contact you via telephone, text or chat. We will obtain your consent to contact
you when and in the manner required by law.
Applications, Widgets and Social Media
We may include applications or widgets from
social media providers that allow interaction or content sharing by their users.
These widgets, such as a Facebook "Share" or "Like" button,
are visible to you on the web page you visit. Integration between the Sites and
social media networks such as Facebook, Twitter and others may allow social
media networks in which you participate to collect information about you, even
when you do not explicitly activate the network’s application or widget. Please
visit the applicable social media network’s privacy policy to better understand
their data collection practices and choices they make available to you. The
privacy policy of the social media network controls the collection, use and
disclosure of all personal information transmitted to that network.
Advertising Networks
Advertising that is customized based on
predictions generated over time from your visits across different websites,
devices and mobile applications is sometimes called "online
behavioral" or "interest-based" advertising. We may engage with
advertising networks, which are companies that deliver targeted advertisements
to consumers and generate statistics and metrics related to the delivery of
interest-based advertisements. They may utilize information collected through a
variety of Data Technologies to provide customization, auditing, research and
reporting for us, our affiliates and other advertisers. This data collection
takes place both on the Sites and on third-parties’ websites and mobile
applications. This process allows our dealership and third parties to deliver
targeted advertising, enhance marketing programs and help track the
effectiveness of such efforts. Advertising networks also may use this
information for determining or predicting the characteristics and preferences
of their respective advertising audiences and measuring the effectiveness of
their advertising in accordance with their privacy policies.
We do not provide personal information that
is directly associated with a specific person (such as name and address) to an
advertising network when you interact with or view a customized advertisement,
but we may provide automated information, such as your IP address. When you
view or interact with an advertisement, the advertiser may make an assumption
that you are interested in the subject matter of the advertisement or other
assumptions.
If you have chosen to enable Google to
associate your web and app browsing history with your Google account, and to
use information from your Google account to personalize ads you see across the
web, Google may use data it has otherwise collected about you together with our
dealership’s analytics data about your visit to our website to build and define
audience lists for cross-device remarketing. In order to support this feature,
Google Analytics may collect your Google-authenticated identifiers and join them
to our dealership’s data about your visit to the Site.
Some companies disclose when they are using
interest-based advertising programs on the Sites to deliver third-party ads or
collecting information about your visit for these purposes and give you the
ability to opt-out of this use of your information. You may see an icon 
in or around third-party advertisements on the
Sites that use interest-based advertising programs and on pages where data is
collected and used for online interest-based advertising. Clicking on this icon
will provide additional information about the companies and data practices that
were used to deliver the ad. You can opt out of delivery of targeted
advertising to you by multiple companies by visiting www.aboutads.info/choices, www.networkadvertising.org/managing/opt_out.asp and www.ghosteryenterprise.com. Please note
that even if you opt out, you will continue to receive advertisements, but they
will not be tailored to your specific interests.
Information We Share
Our dealership
considers the information you choose to share with us personal and
confidential. We do not rent or sell or otherwise share your name, address,
e-mail address, credit card information or personal information to or with
third parties without your permission, except as may be required by law or as
otherwise described in this Policy, including but not limited to the following:
·
We may
share information about you with our corporate affiliates, who may use it in
accordance with their privacy policies.
·
We may
provide your information to third-party service providers (subject to
confidentiality restrictions) that perform services to us or on our behalf, to
vehicle manufacturers or their respective captive finance companies and to
payment processors and applicable credit card issuers.
·
If we
sell all or substantially all of our business or sell or transfer all or a
material part of our assets, or are otherwise involved in a merger or transfer
of all or a substantial part of our business, we may transfer information we
have collected and stored, including personal information, to the party or
parties involved in the transaction as part of that transaction.
·
There
are several points within the Sites that link to third-party sites that may
require various pieces of personal information. Each third-party site has its
own privacy policy governing use of that site.
·
We may
access or disclose information, including personal information, to: protect or
defend our interests and the legal rights or property of our dealership and our
affiliates; protect the rights, interests, safety and security of users of the
Sites or members of the public; protect against fraud or for risk management
purposes; or comply with prudent legal practice as we may determine, and
applicable law or legal process.
Your Choices
You are
entitled to make certain choices about how we communicate with you.
·
You may
choose not to provide personal information, even though that might impact your
ability to register or receive a particular product or service.
·
If you
do not want to receive marketing email from us, you can follow the unsubscribe
link provided in those emails.
·
If you do
not want to receive interest-based advertisements, you can opt out as discussed
in the "Advertising Networks" section above.
·
You
have a number of choices regarding certain Data Technologies. Most web browsers
automatically accept cookies, but you can usually modify your browser’s setting
to decline cookies if you prefer. You may also render some web beacons unusable
by rejecting their associated cookies and disable or delete similar data used
by browser add-ons, such as Flash cookies, by changing the add-on's settings or
opting out at www.ghosteryenterprise.com or the website of the technology provider.
If you choose to decline cookies or similar technologies, however, please note
that certain features may not function properly or at all as a result. You may
be able to adjust the use of advertising identifiers on mobile devices through
the settings on your device. Finally, if you do not want to use a uniquely
generated telephone number, you may choose to not call us.
·
To find
out more about cookies, including how to see what cookies have been set and
understand how to manage, delete and block them, visit www.aboutcookies.org or www.allaboutcookies.org.
Alternately, it is also possible to stop your browser from accepting
cookies altogether by changing your browser’s cookie settings. You can usually
find these settings in the “options” or “preferences” menu of your browser. The
following links may be helpful, or you can use the “Help” option in your
browser.
·
Cookie settings in Internet Explorer
·
Cookie settings in Google Chrome
·
Cookie settings in Safari (OS X)
·
Cookie
settings in Safari (iOS)
·
To opt
out from and prevent your data from being used by Google Analytics across all
websites, check out the following instructions: https://tools.google.com/dlpage/gaoptout.
Access and Correction
Access to information that we collect and
maintain about you may be available to you. For example, if you created a
password-protected account within the Sites, you can access that account to
update certain information you previously provided. Additionally, if you
believe that information we maintain about you is inaccurate, subject to
applicable law, you may request that we correct or amend the information by
contacting us as indicated in the "How to Contact Us" section below.
Links
The Sites may contain links to websites not
operated by us, as well as third party widgets and applications discussed
above. Once you leave the Sites, we suggest that you review the applicable
privacy policy of the third-party website, widget or application. We are not
responsible for the content or use of any websites, widgets or applications
other than on the Sites or for the privacy practices of those websites, widgets
or applications.
Accessing Our Web Sites from Outside of the
United States
If you are visiting the Site from a location
outside of the U.S., your connection will be through and to servers located in
the U.S. Any information you provide during your visit will be processed and
maintained on our web server and other internal systems located within the U.S.
Data Security
We use commercially reasonable
administrative, technical, personnel, and physical security measures designed
to safeguard information about you in our possession against loss, theft and
unauthorized use, disclosure or modification. Despite all the security measures
taken, the internet is not a 100% secure environment. Our dealership does not warrant the
security of any information you transmit to our website. We do not and cannot guarantee perfect
security of networks, servers and databases we operate or that are operated on
our behalf, or that the physical, technical, or managerial safeguards
maintained by us or our third party service partners will never fail or be
breached.
Security and
Applying for Financing
When applying for motor vehicle financing
(whether a loan or a lease) on the Sites, your credit application is sent
directly to the dealership that you have chosen. The credit application is
securely collected and transmitted using Secure Sockets Layer (SSL) technology
that encrypts your personal information as it travels over the Internet.
Privacy and
Applying for Financing
At our dealership, we take your privacy very
seriously. We know that information about you and your finances is sensitive.
Only authorized and qualified personnel at our dealership have access to any credit
application you may submit. We may ask you for your contact information, such
as name, address, phone, and email address; your financial information, such as
monthly income, amount of debt, monthly rent or housing payment; and sensitive
information such as date of birth and social security number.
By submitting your credit application, you
are giving consent to our dealership to
investigate your credit and employment history. A credit report may be obtained
in connection with your application for a renewal or extension of credit for
which application was made. Upon request, you will be told if a credit
report(s) was/were obtained, and given the name and address of the credit
reporting agency(ies) providing the report(s). Your credit information may be
shared with third party lending institutions that have a business relationship
with the applicable dealership for the purpose of providing motor vehicle
financing. In the event that you have any questions or concerns regarding your
credit application, please contact the dealership and ask for the Internet
Sales Manager.
Disputes
If you choose to visit the Sites, your visit
and any dispute regarding privacy is subject to this Policy and our Website
Terms of Use, including limitations on damages, resolution of disputes, and
application of the law of the state of California.
Updates to this Policy
We may update this Policy to provide
clarification or notice of changes to our practices. If we make changes, we
will revise the date at the top of this Policy. In cases where we deem it
appropriate, we may provide notice of changes that we deem material before we
implement those changes.
How to Contact Us
If you have any questions or comments about
this Policy, or if you would like us to update information we have about you or
your preferences, please contact
Tamir Khalil
Privacy
Officer
West Coast Auto Gallery
8685 Miralani Dr.
San Diego, CA 92126
Email: tamir@wcagallery.com
Toll-Free: 858-758-8880
Your California Privacy Rights
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
supplements the information contained herein and applies solely to consumers
who reside in the State of California (“consumers” or “you”). We adopt this
notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and
other California privacy laws. Any terms defined in the CCPA have the same
meaning when used in this notice.
California Civil Code Section 1798.83
entitles California users to request information concerning whether a business
has disclosed certain information about you to any third parties for the third
parties’ direct marketing purposes. California users who wish to request
further information in compliance with this law or have questions or concerns
about our privacy practices and policies may contact us as specified in the
"How to Contact Us" section above.
Online
Tracking Policy for California Residents: As of the effective date of this Policy, there is no
commonly accepted response for Do Not Track signals initiated by browsers,
therefore we do not respond to them.
Your Rights and Choices
The CCPA provides California residents with
specific rights regarding their personal information. This section describes
your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability
Rights
You have the right to request that we
disclose certain information to you about our collection and use of your
personal information over the past 12 months.
Opt-Out of Personal Information Sales
You have the right to request that we
discontinue selling any of the personal information that we collected about
you, subject to certain exceptions in the CCPA.
Deletion Request Rights
You have the right to request that we delete
any of your personal information that we collected about you and retained,
subject to certain exceptions in the CCPA.
Non-Discrimination Rights
We will not discriminate against you for
exercising any of your CCPA rights. Unless permitted by the CCPA, we will not
deny you goods or services, charge you different prices or rates for goods or
services, including through granting discounts or other benefits, or imposing
penalties, provide you a different level or quality of goods or services, or
suggest that you may receive a different price or rate for goods or services or
a different level or quality of goods or services.
You
may exercise your access, data portability, and deletion rights described above
by either:
